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Recent Posts:
- Emotions are data: Respond to conflict with emotional intelligence
- How Canada should negotiate with the new Trump administration
- AI product demo: How Google’s NotebookLM helps manage complex information
- AI and Mediation: Working with the Fourth Party
- Complement public hearings renovation with a mutual benefit approach
- Gender through the eyes of a primatologist
- 3 Strategies to adapt from the world of animal communications
- Conflict Avoidance in the light of Weber’s law
- Adversarial Collaboration
- How WestJet could improve their communications around service dogs
- Consider Maslow’s hierarchy in response to NIMBY development concerns
- Generative AI: Why nonprofits should use and learn it
- The Trust Menu: A constructive response to broken trust and damaged relationships
- How going “gender-free” is changing the Victoria Contra Dance community
- Bridging the communications gap in Addis Ababa, Ethiopia
- Field notes on advocating for low-income seniors
- Qatar: The world’s go-to mediator
- Conflict in my neighbourhood and on the high seas
- Getting to Yes
- Committee of Care – a collective response
- 10 things I’ve learned from facilitating family caregiver support groups
- Reflections on virtual co-facilitation of MERIT workshops in Mongolia
- Data tells the stories that we just can’t see
- Perspectives on Refugees
- Political Conflict Walking Tour in Belfast
- Emotional Labour
- “Places” by Shane Koyczan
- Upcoming Victoria workshop to help you embrace and implement a culture of “speaking up”
- The Trust Battery: Keep it positively charged to energize your workplace relationships
- Is swearing good for you and your team?
- The quality of our relationships determines the quality of our lives
- Make your “Open Door Policy” a two-way street
- Premortem Analysis: The pathway to better team chemistry and project outcomes
- Ear Hustle – A podcast about prison life that builds bridges between us and them
- LADDERS: A Model for Scaling Constructive Behaviours in Your Organization
- The technological future of conflict management is a mixed bag of goodies: My 2018 findings
- Black and White: The Colours of Conflict [A Poem]
- Apply the Science of Friendship to your next Community Collaboration
- 3 Mutual-benefit strategies to reduce conflict and improve the land-use application process
- Summer before Fall: A technique to cool things down when team conflict gets too hot
- Pass to Receive: Using sports as a metaphor in communication skills training
- Behaviours bring values to life
- Our relationship with orcas (killer whales) is transforming us
- Peninsula Co-op: A business that primes local connections, economy and community
- Small Business Owners: How to Build and Sustain a Collaborative Workplace
- Collaborative relationships are the foundation of Pacifica Housing’s Private Market Partnerships program
- When should your business bring in a collaboration specialist?
- Island Good – Major Vancouver Island food retail competitors collaborate for VIEA pilot project success
- Cultivate a ‘critical thinking’ mindset to improve the quality of your work and life
- Golf and Community go hand-in-hand at Cedar Hill in Saanich
- Six Christian Principles for Fruitful Collaborative Relationships
- Psychologically androgynous individuals make good collaboration partners
- 3 Strategies to help mediate the affordable housing crisis
- Meaningful Expressions of Care
- Take Ownership: 12 Leadership Principles for Better Workplace Relations
- On assignment with CESO in La Paz – Bolivia
- Restorative Justice Pilot aims to change bad driving behaviours
- Your Conflict Advantage: A workplace success story
- What to do if you are someone who hates to talk about “feelings”?
- How to build and scale conflict competency in your small business
- Men: Three conflict management strategies to break down stereotypes and improve workplace relationships
- Difficult conversations go better when you find and negotiate with your feelings
- Demonstrate humility to gain respect from your team
- Aligning values and behaviours makes for a healthier workplace culture
- Conflict: Thank you [A poem]
- Smart Urban Design Focuses on Safety and Relationships for Healthier Interactions
- Apply a “My 15%” Rule to Develop and Leverage Conflict Competency in Your Organization
- How to minimize the extent unconscious bias impacts your decision-making process
- A “Strong Middle” is Vital for a Healthy Workplace Conflict Management System
- Union-Employer Collective Agreements emphasize rights over power
- My “Expressing Feelings” Algorithm for Difficult Workplace Conversations and Problem-Solving
- The 911 Emergency Dispatcher and the Workplace Conflict Manager: Your Solutions Connectors
- Mediating the destruction of Confederacy statues in the U.S.A.
- Make Conflict Your Organization’s Strategic Advantage
- Shalom: Dispute and conflict and educational moments in a nonprofit board
- It’s the leaders’ responsibility to confront sexual harassment in their workplace
- How conflict grows from “something’s not right, here” to “see you in court”
- Manage your Workplace Conflict Fires as if you were a Forest Fire Control Expert
- Seven Tips for Mediators based on insights from the climate change discourse
- CESO support of Aboriginal communities’ development in Canada informs its International work
- Communication and Diplomacy: The skills workplace managers need to improve most
- Show me: Restorative Justice
- The CEO, The Profits, and The Conflict
- Use diverse strategies to create workplaces that better benefit women
- Adopt a multi-dimensional approach to reduce workplace bullying and harassment
- Use Peer Assists to Transfer Knowledge and Solve an Organization Challenge
- 10 diverse ways the smartphone can be used for learning and applying social justice
- A Communications Code of Conduct for Virtual Boards of Directors
- A Conflict Christmas Carol [A poem]
- 6 Low-cost high-value strategies for virtual collaboration on a budget
- Alternate Dispute Resolution helps support a growing entrepreneurial culture in Tanzania
- Webinar on Virtual Collaboration – December 8, 2016 with Charity Village
- A good metaphor for why habits are so hard to change
- Managing the Half-Life of Workplace Conflict
- Remembering the Brilliance of Ursula Franklin: The Real World of Technology
- That Was Picasso! A sports psychology model for mastering personal challenges
- Summer Fun and Learning at Toastmasters
- Conflict Manifest [A Poem]
- Foster Civic Collaboration Through the Land-Use Development Approval Process
- Communication Breakdown – A day-in-the-life story of a home care service provider
