Archives for April 2011

I appreciate when you…

Yesterday was April 26, 2011. Last night I sat with family around the TV, and watched the seventh game of the NHL playoff series between Vancouver and Chicago.  It was the big game. A year from now though, I won’t remember what day it was.  I probably will remember the moment though a game was […]

Resolution Road

  Last week I did a presentation for my local Chamber of Commerce.  The topic was dispute resolution for small business.  You can see it here, on SlideShare. In preparation for the presentation, I was looking to create a simple diagram that conveyed my approach to thinking about, and dealing with conflict, and that I […]