Ever had to smile at work, even when you didn’t want to? Or, show empathy and warmth to someone you’re caring for, when you are at your wits’ end? Or, stayed silent when what you really wanted to do was speak up? I got my hand raised. All of these workplace actions involved ‘emotional labour’. […]
Collaboration & Conflict Management Specialist serving SMEs, nonprofits and local governments
About Collaborative Journeys blog
You want more collaboration: collaborative relationships, leadership, problem-solving. This blog will help. It explores diverse ways to succeed by working better, together, both in good times and conflict times. I appreciate you being here. –Ben Ziegler
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Welcome
I'm Ben Ziegler, a collaboration and conflict management specialist based in Victoria, BC (Canada). I help individuals, teams, and organizations effect constructive responses to their 'working together' challenges. I do that as a consultant, mediator, advocate.