A newsy item this week, where I live, was about a Vancouver Island family that spoke with the media (CBC) after they couldn’t fly with their son’s service dog. This story struck me as all too familiar. Communications gone awry. If ‘communications’ is about getting on the same page, the participants in this conflict weren’t. […]
How WestJet could improve their communications around service dogs
June 13, 2024 by · Leave a Comment
Consider Maslow’s hierarchy in response to NIMBY development concerns
June 11, 2024 by · Leave a Comment
As part of the City of Victoria’s 10-Year Official Community Plan (OCP) Update, last Saturday, I attended an OCP engagement event at my local (James Bay Neighbourhood) community centre. Like many urban neighbourhoods, mine is diverse. There’s a range of people, places and opinions. A common divergence of opinion that comes up circles around the […]
The Trust Menu: A constructive response to broken trust and damaged relationships
May 17, 2024 by · Leave a Comment
Sometimes, you come across opposing politicians exhibiting civil constructive dialogue and you go, wow – I didn’t know that was possible. From a recent exchange in Canada’s parliament, involving members Charlie Angus and Sean Fraser (Minister of Housing), on the topic of funding for homeless: Now, if we could get the same level of civil […]
Qatar: The world’s go-to mediator
March 11, 2024 by · Leave a Comment
Qatar is at the centre of efforts to mediate the Hamas-Israel conflict. How does a country of less than 3 million people, Qatar, become the worlds’ go-to mediator? This week’s Australian Broadcasting Corporation’s Rear Vision podcast provides an explainer, and then some: Qatar has become the world’s go-to mediator, but what’s in it for them? […]
Conflict in my neighbourhood and on the high seas
October 17, 2022 by · Leave a Comment
This picture below is from a feature article in (UK’s) The Guardian last July. This is where I live. The breakwater walkway on the left side of the picture is a 10 minute walk from my James Bay neighbourhood residence in Victoria. Across the waters rise up the Olympic Mountains. A beautiful landscape, except… The […]
