Archives for November 2017

How to build and scale conflict competency in your small business

There are approximately 400,000 small businesses in British Columbia. Every single one of them will face conflict, of one type or another. Yes, conflict will come. Conflict will most definitely come. If you are a small business owner, why not build your business’ conflict competency now, in preparation for the conflicts that will definitely come […]

Men: Three conflict management strategies to break down stereotypes and improve workplace relationships

Men don’t listen, aren’t in touch with their feelings, want to win (at any cost), abuse their power, are arrogant, are afraid to show weakness, think of nothing but sex, don’t see any gender problem, and so forth. I know and/or consciously intuit that I’ve been labeled with each of those stereotypes, at one time […]

Difficult conversations go better when you find and negotiate with your feelings

I was a cigarette smoker in my younger days. For close to 15 years, I wrestled with the addiction. When I finally committed to being a non-smoker, I gained a different perspective on smoking. Many years after my last cigarette, I spent several years as a contract business analyst, working on the development and implementation […]