Reflections on virtual co-facilitation of MERIT workshops in Mongolia

I was suppose to spend the month of March this year on assignment in Mongolia, with the Canadian Executive Service Organization (CESO), as part of the MERIT (Mongolia: Enhancing Resource Management through Institutional Transformation) project. Unfortunately, due to COVID-19, it never happened. Fortunately, though, the assignment turned into a virtual one, getting done in June and […]

Emotional Labour

Ever had to smile at work, even when you didn’t want to? Or, show empathy and warmth to someone you’re caring for, when you are at your wits’ end? Or, stayed silent when what you really wanted to do was speak up? I got my hand raised. All of these workplace actions involved ‘emotional labour’. […]

“Places” by Shane Koyczan

Shane Koyczan is one of Canada’s best known spoken word poets. Koyczan speaks “truth to power”. His messages and performances are stirring. I saw him in performance at a local theatre, last year. He puts his heart out there. I recall his tears, and mine. He has published a number of books of his poems. […]

Upcoming Victoria workshop to help you embrace and implement a culture of “speaking up”

It seems to me that every workplace employer I’ve interacted with over the last couple of years has mentioned how challenging it can sometimes be for their employees (and sometimes, themselves!) to authentically “speak up”. Speaking Up Speaking up is more than just “speaking truth to power”. It’s about improving team performance by engaging in […]

The Trust Battery: Keep it positively charged to energize your workplace relationships

“Jim is probably going to freak out if I disagree with him, and I’m ok with that.” “Miriam delivers, when I give her a job to do.” “I know Yuri will do the right thing.” Those are all statements of “trust”. You trust that they still truly care about you, even when you disagree with […]