Data tells the stories that we just can’t see

For the last ten months, I’ve been coordinating, on a part-time basis, a program that provides advocacy services, for seniors. I also do a bit of the advocacy work, myself. The program operates out of a vibrant local community centre and serves seniors in five municipalities, including Victoria and Saanich. (Aside – as a veteran mediator, […]

Political Conflict Walking Tour in Belfast

I’ve been thinking of tribalism a fair bit lately, given ongoing public conversations among my American neighbours. It reminds me of another tribal conflict that I recently visited. Last month, I had the good fortune of travelling in Ireland. I’d never been to Ireland, before. My wife’s ancestry stems from there. Over the years, I’ve […]

LADDERS: A Model for Scaling Constructive Behaviours in Your Organization

“It’s important that we reach out to them, and see it from their perspective.” “We need to be able to speak up, express our emotions, and say what’s on our mind.” “Let’s reflect on that option. I’m sure that with a bit of creative re-jigging, we can find a better solution.” Those are all constructive  […]

Apply the Science of Friendship to your next Community Collaboration

Work, and life, is more rewarding when it happens with friends. Reflecting back on my four decades (and counting) in the workforce, many of my most treasured work memories are time spent with co-workers who were also friends. We didn’t start out as friends. It happened organically, over time. Whether over coffee breaks, lunch hour […]

3 Mutual-benefit strategies to reduce conflict and improve the land-use application process

Land-use applications are a rich source of conflict, almost everywhere. That’s certainly my experience, here in Victoria. Too often, the interests of developers, public administrators and community members are in conflict, especially when a rezoning, or amendment to the Official Community Plan, is required. It’s not uncommon for changes proposed by a developer to be […]