Ben Ziegler – Summary

Conflict Management:

  • Workplace conflict consultant to public, private, and nonprofit employers
  • Mediator of 600+ (civil) business and community disputes
  • BC Court Mediation Program mediator and mentor (25+ new mediators); 2003-2015
  • Dispute Resolution System Design Consultant to BC Government (multiple projects)
  • Online (contract) mediator with eBay
  • Online (contract) mediator with Consumer Protection BC
  • Facilitator of cross-cultural conflict management workshops, for Inter-Cultural Association of Greater Victoria
  • Conflict management webinar for Association of Community Mediation (U.S.)
  • Conflict management (volunteer) adviser on international projects (in Bolivia, Tanzania), with Canadian Executive Service Organization
  • (Volunteer) Restorative Justice circle facilitator, Restorative Justice Victoria
  • Blogger, author, speaker on conflict management and collaboration topics
  • Member of British Columbia Mediator Roster (since 2003)
  • Certified Workplace Fairness Analyst, Workplace Fairness Institute
  • Certified in Conflict Dynamics Profile® assessment instrument, Eckerd College
  • Certificate in Conflict Resolution, Justice Institute of BC


  • Virtual facilitator on innovation challenges,
  • Collaboration consultant to Board of Directors, International Association of Facilitators
  • Collaboration consultant re: nonprofit sector, Vancouver Foundation
  • Information technology business analyst and project manager for corporate clients; with Accenture, Sierra Systems, Ziegler Consulting; 1986-2008
  • Construction project manager, land surveyor, planner; 1976-1985
  • BA Arts, York University
  • Civil Engineering Technician, Mohawk College

Current Memberships: