Working in Tanzania, last November, I noticed how much the local people relied on their smartphones, and not just to scroll their social media feeds. Stoked by opportunity, and constrained by infrastructure, they are finding new ways to be resourceful with what they have. In many places in Eastern Africa, including Tanzania, the smartphone becomes […]
Communication Breakdown – A day-in-the-life story of a home care service provider
June 29, 2016 by · Leave a Comment
So much of our daily conflicts have communication breakdown as their root cause. By improving our communication skills, our abilities to “make common”, we give ourselves a huge leg up, when it comes to working with others and effectively managing conflict. Jennie’s story Jennie is a home care service provider. Her job is to provide […]
A Care Grid Vision – Applying Principles of the Electricity Grid to Elder Care
February 24, 2016 by · Leave a Comment
What to do… What to do? When it comes to the elder care time bomb, we know the cost of caring for the elderly; the graph accelerates sharply as we approach the end. The chart below is for Canada. The scenario is common around a good chunk of the ‘Western’ world. These scenarios are unsustainable. […]
3 Ways a Leader Can Increase Cooperation Between Departments
May 4, 2015 by · Leave a Comment
When it comes to fostering innovation, a survey of 3,600 executives globally put “increase cooperation between departments” at the top of their list. That was one of the research findings, by info tech mega corp, EMC, on the Information Generation. The following chart, summarizes the respondents take on “How to Increase Innovation”, and was part of the […]
Diverge Off The Problem Before You Converge On The Solution
December 1, 2014 by · Leave a Comment
To solve a difficult challenge, come up with as many solution ideas as possible. Then “murder your darlings”. Converge on the best idea. Good ideas The story I most often tell myself about ideas is the one Steven Johnson articulates in his book, Where Do Good Ideas Come From: The Natural History of Innovation. “Good […]
