I’ve been using ChatGPT (OpenAI’s conversational chat application) since it came out in late 2022, both in work and personal contexts. It should be obvious to anyone whose experimented with it how its a leap in web call/search and response capability. It’s a “game changer”. That said, let’s ensure technology remains just a sidekick, not […]
Webinar on Virtual Collaboration – December 8, 2016 with Charity Village
This Thursday, December 8, I’m partnering with Charity Village on a (free) webinar on virtual collaboration. Register here. CharityVillage is the Canadian nonprofit sector’s largest and most popular online resource for recruiting, news and how-to information. As a flavour of what’s in the webinar, I wrote this article, High-context communications in a low-context virtual world, […]
Remembering the Brilliance of Ursula Franklin: The Real World of Technology
Ursula Franklin died last month, in Toronto. She was 94. Ursula Franklin was a “Canadian giant” for a whole lot of reasons; she was a world-renowned physicist, feminist, Quaker, author, pacifist, professor, Holocaust survivor, public intellectual, mother, and mentor. She was honoured as an Officer of the Order of Canada in 1982 and with the […]
How Government System Designers Can Effectively Communicate With Poor People
This article, Homeless people left out by high tech, in my local newspaper, last week, touched a nerve. The disconnect between Government online system designers and the end-users of those systems is often all too real. It needn’t be that way. Navigating complex online systems can be a challenge for many of us, never mind the homeless, […]