Each day, week, month. I discover how much I still have to learn. After a recent workshop I gave on conflict management, to Canadian immigrants, at the Inter-Cultural Association of Greater Victoria, I’ve upped my belief that getting a grip on cultural differences matters a lot. And, it matters whenever, and wherever, you find yourself in […]
RIP Dr. Roger Fisher
August 31, 2012 by · Leave a Comment
I cut my conflict management teeth on the work of Dr. Roger Fisher. His book, Getting to Yes, co-authored with William Ury, and first published in 1981, is the seminal book on interest-based negotiation theory and practice. Dr. Fisher died this week. He is a legend in the conflict resolution community. His legacy includes the […]
Managed Services: The evolution of legal services?
August 8, 2012 by · Leave a Comment
Virtual. Managed Service. Value-based. These are things Axiom Law talk about and offer their clients. Its how they see themselves differentiated from the traditional law firm, as this schematic from their website shows: Futurist Ross Dawson (@rossdawson on Twitter) highlighted this profile of Axiom in Law Technology News on his weblog recently. Axiom Law is a global […]
Bridge the Gap with Attitude
July 29, 2012 by · Leave a Comment
The London Olympics started a couple of days ago. The individual’s journey to a gold medal is a long one. You can bet a person’s attitutude plays a big part in that journey; realizing the dream; getting from here to there. Attitude might even be step 1, to bridging the gap? The Olympics reminded me […]
The Artist's Market: A lesson in marketing
July 24, 2012 by · Leave a Comment
Last Saturday, I joined tens of thousands of others to walk the length of Moss St. in Victoria, to check out the work of over 150 invited professional and emerging artists. The event is called a “Paint-In”. I call it an Artist’s Market. The Moss St. Paint-In is in its 25th year. The Art Gallery […]
Co-facilitation is a value creation opportunity
July 16, 2012 by · 2 Comments
Sometimes you just have to give up something to get something. Case in point: collaboration. We give up a bit of personal autonomy for an outcome that’s greater than what we might have achieved on our own. Bottom line is that we and the customer/client both get more value. I’ve been formally working as a […]
Bryant Park in New York City: Public space collaboration
July 2, 2012 by · Leave a Comment
A couple of weeks back, I was in New York City last week, visiting family and for a holiday (yes, those two can go together). I stayed in mid-Manhattan. A short walk away was Bryant Park. It’s a unique public space. A collaborative space for all. I found it an oasis. You can almost forget […]
True Collaboration: Thiagi and the Telephone Game
June 4, 2012 by · 2 Comments
We learn through play. And learning collaboration need be no different. Thiagi (aka Sivasailam Thiagarajani) is a master at creating engaging games for learning collaboration. Below is one of his games, ‘Surprising Sentence’, that I’ve re-printed (with permission of course) from his latest newsletter. I thought it a great example of learning by playing. And, […]
Use Participant Engagement Tools to help build consensus
May 21, 2012 by · 5 Comments
A week ago, I was hanging out in Halifax, as a participant in the week-long International Association of Facilitator’s annual North America conference. I was there to connect in-person with some colleagues I’ll be doing some work with, as well as to learn. And learn I did. I self-refer as a mediator first, and facilitator […]
