Managed Services: The evolution of legal services?

Virtual.  Managed Service.  Value-based.   These are things Axiom Law talk about and offer their clients.  It’s how they see themselves differentiated from the “traditional” law firm, as this schematic from their website shows: Futurist Ross Dawson (@rossdawson on Twitter) highlighted this profile of Axiom in Law Technology News on his weblog recently. Axiom Law is a global […]

Bridge the Gap with Attitude

The London Olympics started a couple of days ago.  The individual’s journey to a gold medal is a long one.  You can bet a person’s attitutude plays a big part in that journey; realizing the dream; getting from here to there.  Attitude might even be step 1, to bridging the gap? The Olympics reminded me […]

Co-facilitation is a value creation opportunity

Sometimes you just have to give up something to get something.   Case in point: collaboration.   We give up a bit of personal autonomy for an outcome that’s greater than what we might have achieved on our own.   Bottom line is that we and the customer/client both get more value. I’ve been formally working as a […]

Bryant Park in New York City: Public space collaboration

A couple of weeks back, I was in New York City last week, visiting family and for a holiday (yes, those two can go together).  I stayed in mid-Manhattan.  A short walk away was Bryant Park.  It’s a unique public space.  A collaborative space for all.  I found it an oasis.  You can almost forget […]

True Collaboration: Thiagi and the Telephone Game

We learn through play.  And learning collaboration need be no different.  Thiagi (aka Sivasailam Thiagarajani) is a master at creating engaging games for learning collaboration.  Below is one of his games, ‘Surprising Sentence’, that I’ve re-printed (with permission of course) from his latest newsletter.  I thought it a great example of learning by playing.  And, […]

Tips for visualizing resolution from the world of golf

“I hit a crazy shot that I saw in my head.”   That’s what Bubba Watson said, after hitting a miracle shot on the second hole of a sudden-death playoff with South Africa’s Louis Oosthuizen, at the Masters Golf tourney last month. I was watching on TV.  And, here’s what it looked like: (if you […]

Use Participant Engagement Tools to help build consensus

A week ago, I was hanging out in Halifax, as a participant in the week-long International Association of Facilitator’s annual North America conference.  I was there to connect in-person with some colleagues I’ll be doing some work with, as well as to learn.  And learn I did. I self-refer as a mediator first, and facilitator […]

Online Dispute Resolution is a green business

Collaboration is good. There can be a result that flows from people working together, that surpasses the sum of their individual contributions. Such is the case with ODR: The next green giant, a paper authored by Noam Ebner (@NoamEbner on Twitter) and Colleen Getz, with background support from Susanna Jani (@DistanceProject). It’s about ODR (Online […]

Nowhere Else on Earth

With good collaboration, anything is possible. Collaboration in the Rain Forest Up the coast from where I live in British Columbia is a one of our world’s natural treasures, the Great Bear Rain Forest.  It’s the context for an epic collaboration, involving environmental groups, government, forest industry and First Nations.   It’s also the context for […]