Collaborative Journeys

Collaboration & Conflict Management Specialist serving SMEs, nonprofits and local governments

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Foster Civic Collaboration Through the Land-Use Development Approval Process

July 12, 2016 by Ben Ziegler · Leave a Comment

I recently volunteered to be a co-chair on my neighbourhood land-use committee, that facilitates dialogue between developers and the neighbourhood.  In Victoria, most all neighbourhoods and/or communities have their own land-use committee; aka Community Association Land-Use Committee (CALUC). The land-use development approval process is a terrific avenue to involve citizens in a meaningful ways; i.e., […]

Filed Under: Frameworks for collaboration, In my neighbourhood · Tagged: community, conversations, process design, public engagement, South Jubilee, Victoria

Immigrants and Police Are Building New Relationships Through Theatre in Victoria, BC

June 7, 2016 by Ben Ziegler · Leave a Comment

I participated in a cool event yesterday, “Exploring the Relationship between Police and Diverse Communities – A Theatre Project”. This was a collaborative effort involving Victoria Police Department, the Inter-Cultural Association of Greater Victoria  and facilitated by Transformational Theatre practitioners, Lina de Guevara (Founder of Puente Theatre, and profiled on this blog in 2012) and Victor Porter, and […]

Filed Under: x, y, z · Tagged: collaboration, community, conversations, creativity, intercultural, public engagement, relationships, storytelling, Victoria

Urban Public Benches Help Build Community Connection 

December 4, 2015 by Ben Ziegler · Leave a Comment

It was a grey, stormy afternoon, yesterday. I took a work break (from my home office) to walk through my adjacent neighbourhood, Oak Bay, to the ocean, 15 minutes away. All along the way are public benches. Many. I took photos of some of them; attached. Although few were in use today (seasonal issue, mostly), […]

Filed Under: In my neighbourhood · Tagged: community, public engagement, relationships, Victoria

How Government System Designers Can Effectively Communicate With Poor People

August 11, 2015 by Ben Ziegler · 4 Comments

This article, Homeless people left out by high tech, in my local newspaper, last week, touched a nerve. The disconnect between Government online system designers and the end-users of those systems is often all too real. It needn’t be that way. Navigating complex online systems can be a challenge for many of us, never mind the homeless, […]

Filed Under: Communication & Relationship Skills, Frameworks for collaboration, In my neighbourhood · Tagged: collaboration, communications, conversations, eGov, ICT, process design, public engagement, relationships, systems thinking, Victoria

Patients as Partners: Shifting The Balance of Power

June 9, 2015 by Ben Ziegler · Leave a Comment

“Yes, doctor.” It’s easy to agree with your doctor. After all, she knows what’s good for your health. Right? You do, too. Right? Discussing one’s personal health, in a collaborative way, can be a very difficult conversation. Call to action Last month I participated in the Patients as Partners Provincial Dialogue conference in Vancouver. I was there offering […]

Filed Under: Communication & Relationship Skills, Frameworks for collaboration, In my neighbourhood · Tagged: collaboration, communications, conversations, family, public engagement, relationships
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About Collaborative Journeys blog

You want more collaboration: collaborative relationships, leadership, problem-solving. This blog will help. It explores diverse ways to succeed by working better, together, both in good times and conflict times. I appreciate you being here. –Ben Ziegler

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Latest Blog Posts

  • Conflict in my neighbourhood and on the high seas October 17, 2022
  • Getting to Yes July 4, 2022
  • Committee of Care – a collective response April 15, 2022
  • 10 things I’ve learned from facilitating family caregiver support groups November 24, 2021
  • Reflections on virtual co-facilitation of MERIT workshops in Mongolia August 3, 2020

Blog Archives (2009-today)

Blog categories

  • Communication & Relationship Skills (161)
  • Conflict Management (139)
  • Frameworks for collaboration (198)
  • In my neighbourhood (97)
  • Virtual Facilitation (46)
  • x, y, z (54)

Welcome

I'm Ben Ziegler, a collaboration and conflict management specialist based in Victoria, BC (Canada). I help individuals, teams, and organizations effect constructive responses to their 'working together' challenges. I do that as a mediator, and advocate.

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Ben on LinkedIn
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Learn with others

Workshops

From the blog

  • Getting to Yes
  • Committee of Care – a collective response
  • 10 things I’ve learned from facilitating family caregiver support groups
  • Reflections on virtual co-facilitation of MERIT workshops in Mongolia
  • Emotional Labour
  • LADDERS: A Model for Scaling Constructive Behaviours in Your Organization
  • Psychologically androgynous individuals make good collaboration partners

Find things

A few resources

  • Assess your listening skills
  • Calculate the ‘Cost of Conflict’
  • Respectful Workplace
  • Collaborative Organization
  • Collaboration Agreement
  • Ben’s e-books
  • Mediator Manifesto

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