AI product demo: How Google’s NotebookLM helps manage complex information

Google calls NotebookLM an “AI-powered research and writing assistant”. It’s more than that. It “helps users understand complex information by instantly becoming an expert on uploaded sources.” You can upload various types of files to NotebookLM, give it an ask, and watch it “generate” … Focused on AI, I wanted NotebookLM to intersect the big […]

AI and Mediation: Working with the Fourth Party

AI is changing how professional mediators can do business. A pre-recorded presentation by Clare Fowler and Colin Rule (both with Mediate.com), for next week’s Association of Conflict Resolution conference gives a terrific snapshot of what’s possible for today’s dispute resolution professional; e.g. mediator. Click on the image below for the full presentation: The Fourth Party […]

Generative AI: Why nonprofits should use and learn it

I’ve been using ChatGPT (OpenAI’s conversational chat application) since it came out in late 2022, both in work and personal contexts. It should be obvious to anyone whose experimented with it how its a leap in web call/search and response capability. It’s a “game changer”. That said, let’s ensure technology remains just a sidekick, not […]

10 diverse ways the smartphone can be used for learning and applying social justice

Working in Tanzania, last November, I noticed how much the local people relied on their smartphones, and not just to scroll their social media feeds. Stoked by opportunity, and constrained by infrastructure, they are finding new ways to be resourceful with what they have. In many places in Eastern Africa, including Tanzania, the smartphone becomes […]

Communication Breakdown – A day-in-the-life story of a home care service provider

So much of our daily conflicts have communication breakdown as their root cause. By improving our communication skills, our abilities to “make common”, we give ourselves a huge leg up, when it comes to working with others and effectively managing conflict. Jennie’s story Jennie is a home care service provider. Her job is to provide […]