This article, Homeless people left out by high tech, in my local newspaper, last week, touched a nerve. The disconnect between Government online system designers and the end-users of those systems is often all too real. It needn’t be that way. Navigating complex online systems can be a challenge for many of us, never mind the homeless, […]
How Government System Designers Can Effectively Communicate With Poor People
In Which Corner(s) is Your Conflict?
When in conflict, the source of the conflict can be confusing, never mind the way out! Ken Wilbur’s Integral Vision is a handy, big picture, framework that can be applied to conflict management: Wilbur’s model is not dedicated to conflict. It applies to everything, literally, as I discovered in his A Theory of Everything. Each […]
Public Good: It starts with seeing the big picture in small things
There is a stone in the forest across the waters, the Straight of Juan de Fuca, from where I live. Its a small stone. I haven’t seen it, though apparently, when I locate it, I will hear what ‘quiet’ sounds like. The quiet results from the interaction of many connected things, extending far from that […]
The risk of letting others do your work: Loss of connection
When I let others do my cooking, I hand over control. And, in handing over that control, I sacrifice connection. When I choose to go fast food over home cooking, I’ve removed myself from the connection between food ‘au naturel’ and finished product. There is risk-reward in letting others do your work. No human, […]
Facilitating Organizational Change Through Creativity and Ensemble
When a new lens on organizational change comes along, I perk up. As a mediator and consultant, I know the value of lens; of changing perspective, as a lead-in to problem resolution. “The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.” […]