This article, Homeless people left out by high tech, in my local newspaper, last week, touched a nerve. The disconnect between Government online system designers and the end-users of those systems is often all too real. It needn’t be that way. Navigating complex online systems can be a challenge for many of us, never mind the homeless, […]
How Government System Designers Can Effectively Communicate With Poor People
August 11, 2015 by · 4 Comments
Patients as Partners: Shifting The Balance of Power
June 9, 2015 by · Leave a Comment
“Yes, doctor.” It’s easy to agree with your doctor. After all, she knows what’s good for your health. Right? You do, too. Right? Discussing one’s personal health, in a collaborative way, can be a very difficult conversation. Call to action Last month I participated in the Patients as Partners Provincial Dialogue conference in Vancouver. I was there offering […]
Public Art: A way to increase local interactions, connections and conversations
July 14, 2014 by · 2 Comments
Do you know your neighbours? Anything that increases interaction opportunities with neighbours, or strangers, I figure is a good thing. Public art is such a thing. From silos to interactions Even in dense urban places, our life can feel like a silo. Yet, once we get past our inward-looking tendencies, and open up to interactions […]
Funny Bones: Street Collaboration
August 8, 2013 by · Leave a Comment
We can learn a lot from good buskers. Take Funny Bones, a Japanese and UK duo, who performed at the Victoria International Buskers Festival recently. They were my favourite act. I love summer festivals! Here’s a Funny Bones promo clip (5 minutes duration): (Can’t see it? click here to watch on Youtube) With my business […]
