This article, Homeless people left out by high tech, in my local newspaper, last week, touched a nerve. The disconnect between Government online system designers and the end-users of those systems is often all too real. It needn’t be that way. Navigating complex online systems can be a challenge for many of us, never mind the homeless, […]
How Government System Designers Can Effectively Communicate With Poor People
August 11, 2015 by · 4 Comments
Keeping It Human While Collaborating With The Robots
November 25, 2014 by · Leave a Comment
I’m old enough to remember the The Jetsons cartoon show on TV. Technology is our servant. Life is wonderful. Fast forward to today. Life online. Living through our devices. Alone Together. Is technology our servant or master? The upsurge in robotics It’s a tricky business, living and working with technology. We’re in a tech soup, to be […]
Are You Configuring The Future to Suit The Facts?
November 20, 2014 by · 2 Comments
“I never guess. It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.” Sherlock Holmes in Sir Arthur Conan Doyle’s, A Scandal in Bohemia. According to German psychologist, Gerd Gerzenger of the Max Plank Institute, relying on your intuition […]
AM-FM: A Formula for High-Context Virtual Communications
October 10, 2014 by · Leave a Comment
With all the time you spend online, wouldn’t it be nice if you could communicate more in ways that don’t leave you feeling that you sold out, stooping to the lowest common denominator? I’m talking to you – high-context communicator. How can you feel more authentic, real, in your virtual communications? The high-context virtual communications […]
Communicating With Your Audience in Their Culture
August 14, 2014 by · Leave a Comment
To communicate effectively we need to already have some areas of commonness between us. Culture is one of those areas. When facilitating virtual teams or in local cross-cultural contexts, I sometimes underestimate the differences between cultures. It’s easy to auto-pilot into my culture’s way of doing things. And, that’s not always a good thing. […]
