Ever reached out, across the virtual divide, and found your communications efforts less than stellar? (Yep.) Somehow, the conversation seems to have barely begun, before the scene deteriorates and communications fall apart. Puzzled as to why things unfolded that way? Maybe, the conditions weren’t in-place to begin with, for effective communications to […]
Communicating With Your Audience in Their Culture
To communicate effectively we need to already have some areas of commonness between us. Culture is one of those areas. When facilitating virtual teams or in local cross-cultural contexts, I sometimes underestimate the differences between cultures. It’s easy to auto-pilot into my culture’s way of doing things. And, that’s not always a good thing. […]
The risk of letting others do your work: Loss of connection
When I let others do my cooking, I hand over control. And, in handing over that control, I sacrifice connection. When I choose to go fast food over home cooking, I’ve removed myself from the connection between food ‘au naturel’ and finished product. There is risk-reward in letting others do your work. No human, […]
Effective Communications: Adding Verbal and Non-Verbal Capacity in Virtual Contexts
Working virtually can put the squeeze on our full range of verbal and nonverbal communication skills. This is a given with it comes to nonverbal. When we’re in the same physical space together, the success of our communication effort is mightily influenced by our nonverbal, visual, actions. Where is body language, and tone of voice, […]
Facilitating Organizational Change Through Creativity and Ensemble
When a new lens on organizational change comes along, I perk up. As a mediator and consultant, I know the value of lens; of changing perspective, as a lead-in to problem resolution. “The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.” […]
Effective Communications: Align virtual channel with feedback requirements
If you’ve ever fired off an email, and mistakenly thought your communication work was done, raise your hand. Mine’s up; both of them! Feedback loops are about working with the effect of your actions, on the other person. Feedback loops get even more complicated, in the virtual arena. Here’s a two-minute screencast I created; explaining […]
Out of This World Collaboration
Summer is a time to chill with some good reads. And what could be better than some ‘out of this world’ escapism! This week I read An Astronaut’s Guide To Life On Earth, by Chris Hadfield (@Cmdr_Hadfield). Hadfield was the Canadian commander of the International Space Station (ISS), a multi-nation collaboration, for 5 months in […]
A Lesson from a Golf Champion: Separate Process and Outcome
Rory Mcllroy won last week’s British Open golf tourney. The British Open (aka “The Open”) is considered one of the 4 majors; i.e., global golf’s most influential competitions. Mcllory’s assessment of his triumph was revealing, and included some insights, on letting go, and detaching oneself from the outcome. Zen-like. Only 25, Mcllroy is golf’s current […]