Conflict Manifest [A Poem]

[Reflecting on the many journeys we all take when it comes to managing interpersonal conflict, this poem morphed its way out of me, today.] Conflict Manifest I was going along, swimmingly Buzzed by my world And then it happened To my surprise My buzz wasn’t theirs Conflict manifest The dawn of conflict reveals itself Out […]

Communication Breakdown – A day-in-the-life story of a home care service provider

So much of our daily conflicts have communication breakdown as their root cause. By improving our communication skills, our abilities to “make common”, we give ourselves a huge leg up, when it comes to working with others and effectively managing conflict. Jennie’s story Jennie is a home care service provider. Her job is to provide […]

The Existentialist Mediator

I was reading Sarah Blakewell’s At The Existentialist Cafe on the weekend. It’s an engaging window on the key proponents of modern existentialism; Jean-Paul Sartre, Simone de Beauvoir, Albert Camus, Marting Heidegger… and others. Blakewell’s book weaves biography and thought, and “takes us to the heart of a philosophy about life that also changed lives, and […]

A Conflict Management Assessment of Prime Minister Trudeau Incident in Canada’s House of Commons

The House of Commons is the focal point of Canada’s Parliament. It’s where Members of Parliament (MPs), regional representatives, from across Canada, elected by voters, debate issues and vote on bills (draft laws). Last week, an incident, without historical precedent?, involving Canada’s Prime Minister, Justin Trudeau, took place. This news video is a montage of […]

3 Strategies To Break Down Silos in Home Care Service Delivery

It’s been over a dozen years since my Dad passed away. He died in his home. He wanted no part of any type of care facility. During the last years of his life, he required a variety of home care services. Towards the end, those services were around-the-clock. My Dad lived in Ontario. I lived in British […]

Reframing British Columbia

In my mind, I have a picture of the place we call British Columbia, on Canada’s west coast. If I lived here 150+ years ago, I would have a different picture. Though the land is the same, the borders were different; they’ve been re-framed, many times. In a recent series of videos, former Vancouver Mayor, and current MLA […]

Reflecting on my experiences in the BC Court Mediation Program

Between 2002 and 2015, I worked as a court-based mediator, usually a couple of days a month, in the BC Court Mediation Program (CMP). The program was administered by Mediate BC and funded by the province of British Columbia.  As per this recent Mediate BC tweet, the CMP is closing its’ doors. (In the picture are Lee Turnbull, […]

Becoming a conflict competent leader helps build your emotional intelligence

Your employees want you, as leader, to become more emotionally intelligent. You, on the other hand, think your skill building priorities should focus on technology and finance. Such was the disconnect, between employees and C-Suite executives, as this chart shows from a recent survey of 4,000 professionals, by The Economist. Building emotional intelligence In his […]