AI is changing how professional mediators can do business. A pre-recorded presentation by Clare Fowler and Colin Rule (both with Mediate.com), for next week’s Association of Conflict Resolution conference gives a terrific snapshot of what’s possible for today’s dispute resolution professional; e.g. mediator. Click on the image below for the full presentation: The Fourth Party […]
Consider Maslow’s hierarchy in response to NIMBY development concerns
June 11, 2024 by · Leave a Comment
As part of the City of Victoria’s 10-Year Official Community Plan (OCP) Update, last Saturday, I attended an OCP engagement event at my local (James Bay Neighbourhood) community centre. Like many urban neighbourhoods, mine is diverse. There’s a range of people, places and opinions. A common divergence of opinion that comes up circles around the […]
The Trust Menu: A constructive response to broken trust and damaged relationships
May 17, 2024 by · Leave a Comment
Sometimes, you come across opposing politicians exhibiting civil constructive dialogue and you go, wow – I didn’t know that was possible. From a recent exchange in Canada’s parliament, involving members Charlie Angus and Sean Fraser (Minister of Housing), on the topic of funding for homeless: Now, if we could get the same level of civil […]
10 things I’ve learned from facilitating family caregiver support groups
November 24, 2021 by · 2 Comments
For the past 8 years, once a month, sometimes twice per month, I’ve been facilitating support groups for the Family Caregivers of BC . For the first 4 years those groups were co-ed groups. For the past 4, I’ve been facilitating a men-only group. Since the start of the pandemic the men’s group has been virtual, […]
Summer before Fall: A technique to cool things down when team conflict gets too hot
November 19, 2018 by · 3 Comments
How often have you been in a team or group meeting of some sort, conflict flares, and before you know it, there’s too much talking and not enough listening? Summer before Fall Summer before Fall is a (non-gender-specific) technique to cool things down when tensions rise in your group. The technique promotes active listening […]
