RIP Dr. Roger Fisher

I cut my conflict management teeth on the work of Dr. Roger Fisher.  His book, Getting to Yes, co-authored with William Ury, and first published in 1981, is the seminal book on interest-based negotiation theory and practice.  Dr. Fisher died this week.  He is a legend in the conflict resolution community.  His legacy includes the […]

Managed Services: The evolution of legal services?

Virtual.  Managed Service.  Value-based.   These are things Axiom Law talk about and offer their clients.  It’s how they see themselves differentiated from the “traditional” law firm, as this schematic from their website shows: Futurist Ross Dawson (@rossdawson on Twitter) highlighted this profile of Axiom in Law Technology News on his weblog recently. Axiom Law is a global […]

Bridge the Gap with Attitude

The London Olympics started a couple of days ago.  The individual’s journey to a gold medal is a long one.  You can bet a person’s attitutude plays a big part in that journey; realizing the dream; getting from here to there.  Attitude might even be step 1, to bridging the gap? The Olympics reminded me […]

Tips for visualizing resolution from the world of golf

“I hit a crazy shot that I saw in my head.”   That’s what Bubba Watson said, after hitting a miracle shot on the second hole of a sudden-death playoff with South Africa’s Louis Oosthuizen, at the Masters Golf tourney last month. I was watching on TV.  And, here’s what it looked like: (if you […]

Use Participant Engagement Tools to help build consensus

A week ago, I was hanging out in Halifax, as a participant in the week-long International Association of Facilitator’s annual North America conference.  I was there to connect in-person with some colleagues I’ll be doing some work with, as well as to learn.  And learn I did. I self-refer as a mediator first, and facilitator […]