I cut my conflict management teeth on the work of Dr. Roger Fisher. His book, Getting to Yes, co-authored with William Ury, and first published in 1981, is the seminal book on interest-based negotiation theory and practice. Dr. Fisher died this week. He is a legend in the conflict resolution community. His legacy includes the […]
Managed Services: The evolution of legal services?
Virtual. Managed Service. Value-based. These are things Axiom Law talk about and offer their clients. Its how they see themselves differentiated from the traditional law firm, as this schematic from their website shows: Futurist Ross Dawson (@rossdawson on Twitter) highlighted this profile of Axiom in Law Technology News on his weblog recently. Axiom Law is a global […]
Bridge the Gap with Attitude
The London Olympics started a couple of days ago. The individual’s journey to a gold medal is a long one. You can bet a person’s attitutude plays a big part in that journey; realizing the dream; getting from here to there. Attitude might even be step 1, to bridging the gap? The Olympics reminded me […]
Use Participant Engagement Tools to help build consensus
A week ago, I was hanging out in Halifax, as a participant in the week-long International Association of Facilitator’s annual North America conference. I was there to connect in-person with some colleagues I’ll be doing some work with, as well as to learn. And learn I did. I self-refer as a mediator first, and facilitator […]