Facing The Conflict Monster

November 17, 2014 by · Leave a Comment

“Knowing I’m a weak person, my mom advised me that whenever I felt scared or fearful, that’s exactly the right moment to jump in head first to face the monster by looking him in the eye. And I’ve found that when I get that close to the “monster”, I stop being afraid because I lose […]

Filed Under: Conflict Management · Tagged: , ,

Community Kitchens spur Connection, Ideas and Partnership

November 14, 2014 by · Leave a Comment

Last week I led a session at PeopleFocus, an HR conference, focused on collaboration, for credit union professionals. One of the keynote speakers was Tonya Surman, CEO of the Centre for Social Innovation (CSI), Canada’s premier co-working space for social entrepreneurs. Her mention of the CSI ‘Salad Club’, and its role in building a culture of collaboration, and […]

Filed Under: Communication & Relationship Skills, Frameworks for collaboration · Tagged: , , , , , ,

Virtual Collaboration e-course helps you make a difference

November 5, 2014 by · Leave a Comment

I’m feeling ok.  My e-course, Virtual Collaboration: Effective Communications, Strategies and Tools for Working Together from a Distance, is ready and shipped. Get it here. Ever since I first read Stafford Beer’s ‘Designing Freedom’ (created for 1973 CBC Massey Lectures) over 30 years ago, I have taken a cup half full view on technology. Sure, technology frustrates, infuriates, […]

Filed Under: Communication & Relationship Skills, Frameworks for collaboration, Virtual Facilitation · Tagged: , , , , , ,

International Facilitation Week’ Twitter Chats – October 22 and 23

October 20, 2014 by · Leave a Comment

As part of International Facilitation Week 2014,  on October 22 and October 23, renowned UK facilitator @MartinGilbraith and I are hosting a couple of Twitter chats. Martin and I did this (chats) last year, too.  They were a fast-paced virtual exchange, and dare I say – good fun, for all. The chats are the initiative of the International Association […]

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Listener as Storyteller

October 15, 2014 by · 2 Comments

It’s Conflict Resolution Week, here in BC.  The theme is #LetsTalkItOut.  Before we talk, though, better to listen.  Right? And with being a really good listener, one understands the others’ story. We become a storyteller, too. Why listen? A large chunk of what we communicate between us is unsaid. This fact tends to get magnified […]

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