Summer before Fall: A technique to cool things down when team conflict gets too hot

How often have you been in a team or group meeting of some sort, conflict flares, and before you know it, there’s too much talking and not enough listening? Summer before Fall   Summer before Fall is a (non-gender-specific) technique to cool things down when tensions rise in your group. The technique promotes active listening […]

When should your business bring in a collaboration specialist?

It’s lazy of us to only deal with a known challenge after its knocked on our door. If we know the challenge is coming, why not be proactive, and prepare for it? For example, if you run a small business, you know that as you grow your business, and/or face big change or opportunity, getting […]

Apply a “My 15%” Rule to Develop and Leverage Conflict Competency in Your Organization

The U.S. Army has what it calls its’ “My 15%” rule.  Believing that most people have about 15 percent control over their work situations, the Army asks everyone, no matter their rank, “What’s your 15% of the problem?” “Where do you have freedom to act?”, for mutual benefit. No matter your organization, to me: adopting a”my 15%” […]

A Communications Code of Conduct for Virtual Boards of Directors

Some recent client interactions, one local and the other virtual, has me reflecting, once again, on the communication differences between in-person and virtual; this time, especially as it applies to Boards of Directors. I’ve sat on various nonprofit boards over the years, and followed the happenings of many others, nonprofit and private, from afar. Most […]

Webinar on Virtual Collaboration – December 8, 2016 with Charity Village

This Thursday, December 8, I’m partnering with Charity Village on a (free) webinar on virtual collaboration. Register here. CharityVillage is the Canadian nonprofit sector’s largest and most popular online resource for recruiting, news and how-to information. As a flavour of what’s in the webinar, I wrote this article,  High-context communications in a low-context virtual world, […]