Virtual Dilemmas in Communications and Collaboration

Yesterday, I did a webinar for the BC Human Resource Management Association on the topic of Virtual Collaboration. The webinar attempted to address some of the typical challenges, dilemmas we face, as we try navigate and work together, in the virtual medium; be it using email, text, audio, video… Here’s some of those virtual dilemmas: […]

Speculations on a machine-human interface to reduce your zone of conflict

When you find yourself in difficult conversation, are you quick to the defensive?  Or, maybe you lash out, unintentionally, with a few harsh words to the other person?   Sometimes we need a little help, to get ourselves under control.    There must be an ‘app’ that can help, right? A recent post on IdeaConnection, […]

For a better virtual collaboration, apply a “progression of communication”

Your inbox is full.  You’ve received 40 text messages so far today, and it’s only noon.   There’s 10 messages on your phone, just waiting for you to do something with them.  Now what? Choosing the right communication channels  When I’m collaborating virtually on work, it makes sense to have some sort of strategy on […]

Collaboration from a CIO’s perspective

Over the last few months, CIO Magazine has been posting snippets of a video interview of Sheila Jordan, SVP, Collaboration and Communication IT, Cisco Systems and Jim Love, CIO, IT World Canada.  (Note: CIO stands for Chief Information Officer) The last snippets of that interview were aired this week.   Having spent a previous career as […]

Going with the flow: Nurture your mediator chi with social media

I’m doing a webinar next week (October 22) for Mediate BC.    It’s all about enlisting social media as a path to finding balance and success in our digital age.  It’s oriented to mediators, yet I think it’ll have applicability for facilitators, of all sorts. During the webinar, I’ll take you on a journey; from […]