10 diverse ways the smartphone can be used for learning and applying social justice

Working in Tanzania, last November, I noticed how much the local people relied on their smartphones, and not just to scroll their social media feeds. Stoked by opportunity, and constrained by infrastructure, they are finding new ways to be resourceful with what they have. In many places in Eastern Africa, including Tanzania, the smartphone becomes […]

Alternate Dispute Resolution helps support a growing entrepreneurial culture in Tanzania

Last month, November, I was in Tanzania. Stationed in Dar es Salaam, Tanzania’s largest city, I provided Alternate Dispute Resolution (ADR) advisory services to the Tanzanian Chamber of Commerce, Industry and Agriculture (TCCIA). TCCIA has 20,000+ members. I was there as a Volunteer Advisor with the Canadian Executive Service Organization (CESO). I’ve volunteered, internationally, with […]

Reflecting on my experiences in the BC Court Mediation Program

Between 2002 and 2015, I worked as a court-based mediator, usually a couple of days a month, in the BC Court Mediation Program (CMP). The program was administered by Mediate BC and funded by the province of British Columbia.  As per this recent Mediate BC tweet, the CMP is closing its’ doors. (In the picture are Lee Turnbull, […]

A Basic 3-Step Model to Help You Resolve a Business Dispute

“This is taking up way more time than its worth”. Those are words I often hear from people weighed down by a business dispute. As a mediator of business disputes (and other non-criminal civil disputes), here is a basic 3-step framework model that I commonly use to help people move from dispute to resolution. You […]

Offering a Continuum of Choices is a Trusted Collaborative Problem Solving Technique

When we’re stuck on a problem, and filled with negativity, the options lean to either/or.  When we articulate the spaces in-between, new possibilities emerge, a continuum of choices.   A continuum of choices reduces the risk of either/or, win/lose, and encourages collaborative problem solving. Offer a continuum As a contract court mediator with Mediate BC, […]