One of my newest, favourite communication tools is a Culture Map. I first came across this better way to visualize cultural differences in Erin Meyer’s book, The Culture Map (published earlier this year). Here’s a short interview of Meyer, about her book: (video not displaying? watch here, on YouTube) The Culture Map The Culture Map is […]
Diverge Off The Problem Before You Converge On The Solution
December 1, 2014 by · Leave a Comment
To solve a difficult challenge, come up with as many solution ideas as possible. Then “murder your darlings”. Converge on the best idea. Good ideas The story I most often tell myself about ideas is the one Steven Johnson articulates in his book, Where Do Good Ideas Come From: The Natural History of Innovation. “Good […]
Virtual Collaboration e-course helps you make a difference
November 5, 2014 by · Leave a Comment
I’m feeling ok. My e-course, Virtual Collaboration: Effective Communications, Strategies and Tools for Working Together from a Distance, is ready and shipped. Get it here. Ever since I first read Stafford Beer’s ‘Designing Freedom’ (created for 1973 CBC Massey Lectures) over 30 years ago, I have taken a cup half full view on technology. Sure, technology frustrates, infuriates, […]
Offering a Continuum of Choices is a Trusted Collaborative Problem Solving Technique
August 25, 2014 by · Leave a Comment
When we’re stuck on a problem, and filled with negativity, the options lean to either/or. When we articulate the spaces in-between, new possibilities emerge, a continuum of choices. A continuum of choices reduces the risk of either/or, win/lose, and encourages collaborative problem solving. Offer a continuum As a contract court mediator with Mediate BC, […]
