10 diverse ways the smartphone can be used for learning and applying social justice

Working in Tanzania, last November, I noticed how much the local people relied on their smartphones, and not just to scroll their social media feeds. Stoked by opportunity, and constrained by infrastructure, they are finding new ways to be resourceful with what they have. In many places in Eastern Africa, including Tanzania, the smartphone becomes […]

International Facilitation Week’ Twitter Chats – October 22 and 23

As part of International Facilitation Week 2014,  on October 22 and October 23, renowned UK facilitator @MartinGilbraith and I are hosting a couple of Twitter chats. Martin and I did this (chats) last year, too.  They were a fast-paced virtual exchange, and dare I say – good fun, for all. The chats are the initiative of the International Association […]

Listener as Storyteller

It’s Conflict Resolution Week, here in BC.  The theme is #LetsTalkItOut.  Before we talk, though, better to listen.  Right? And with being a really good listener, one understands the others’ story. We become a storyteller, too. Why listen? A large chunk of what we communicate between us is unsaid. This fact tends to get magnified […]

Effective communications: High-context in a low-context virtual world

Keeping communications high-context in the virtual world can be a frustrating exercise.  Virtual interactions tend to favour low-context, direct and impersonal, forms of communication.  If you’re from a high-context culture, beware. Here’s a two-minute screencast I created to look at the high/low context conundrum, and what you can do about it: (Update: This screencast is […]

Communications and Making “Common” – In Real Life and Virtual

Most of us advocate for better communications between people.   What exactly does it mean though, ‘communications’? Apparently its roots are Latin in origin, and mean to make “common”.   If we think of communications as making common, getting on the same page, then its part and parcel of effective collaboration.   And that making […]