The Trust Battery: Keep it positively charged to energize your workplace relationships

“Jim is probably going to freak out if I disagree with him, and I’m ok with that.” “Miriam delivers, when I give her a job to do.” “I know Yuri will do the right thing.” Those are all statements of “trust”. You trust that they still truly care about you, even when you disagree with […]

Is swearing good for you and your team?

I feel like I’m opening a can of worms with this post, about swearing. I’ve been blogging for ten years. This is my 401st post. I rarely swear. As best as my memory serves me, the number of times I’ve cussed on this blog is not far removed from zero. That seems a bit odd […]

The quality of our relationships determines the quality of our lives

Esther Perel says, “the quality of our relationships determines the quality of our lives.” Perel, the popular Belgian psychotherapist and relationship expert, has made it her mission to help us improve how we connect. Over the years, I’ve discovered and adapted much from experts in human relationships (e.g., John Gottman’s magic relationship ratio); to my work, […]

Make your “Open Door Policy” a two-way street

“When the boss says “my door is always open” – it’s a cop-out, not an invitation. ” So says the authors of It Doesn’t Have To Be Crazy At Work, Jason fried and David Heinemeier Hansson. The authors are partners (Fried is CEO) in Basecamp, a leading project management and team communications software product. It Doesn’t […]

Premortem Analysis: The pathway to better team chemistry and project outcomes

“Why didn’t you speak up about that, at the time? This project has turned into a disaster.” Having spent a good chunk of my professional life in the project world, I’ve both asked that question, and, sigh, been the one having to answer that question. Projects fail, often, if not at a spectacular rate. One […]