I remember an upbeat, if not simplistic, marketing message from yesteryear (and still out there), that life was sequential. First we work, then we enjoy the fruits of our labour; “Freedom at 55”. Today, our approach to work and aging is changing. Look at this graphic, via thought leader, Age Wave: Older workers are remaining […]
Use Brain Science to Create Extraordinary Workplaces for Older Workers
August 24, 2015 by · Leave a Comment
How Government System Designers Can Effectively Communicate With Poor People
August 11, 2015 by · 4 Comments
This article, Homeless people left out by high tech, in my local newspaper, last week, touched a nerve. The disconnect between Government online system designers and the end-users of those systems is often all too real. It needn’t be that way. Navigating complex online systems can be a challenge for many of us, never mind the homeless, […]
How to Accelerate the Development of New Collaborative Relationships
July 21, 2015 by · Leave a Comment
When I look around my city, Victoria, I see lots of complex issues and challenges on the agenda; municipal amalgamation, sewage disposal, transportation mix… These are big items. Many stakeholders are involved. Each issue has many components to it. If people try tackle the issue as a whole, collaboration gridlock often follows. Better to subdivide […]
Don’t Let Your Decision-Making Get In The Way Of Success
July 13, 2015 by · Leave a Comment
“I don’t want my decision-making to ever cost me in an event like this.” Those words were spoken by professional golfer Jordan Spieth after his Masters golf tourney victory, in April this year. Precious insight from a young man of 21. That strategy is obviously still working for Spieth, currently, the world’s hottest golfer; witness […]
Patients as Partners: Shifting The Balance of Power
June 9, 2015 by · Leave a Comment
“Yes, doctor.” It’s easy to agree with your doctor. After all, she knows what’s good for your health. Right? You do, too. Right? Discussing one’s personal health, in a collaborative way, can be a very difficult conversation. Call to action Last month I participated in the Patients as Partners Provincial Dialogue conference in Vancouver. I was there offering […]
