10 Ways Cops Support Community-based Collaboration and Justice

A bunch of things triggered this list, no pun intended. Police operate at the intersection of many different civic and community relationships.  That position offers them many opportunities to influence and mediate, in collaborative ways. 1. Fewer guns:  Many cities/countries (e.g., London/UK) don’t have every police officer carry a firearm.  Could most of Toronto’s cops […]

Speculations on a machine-human interface to reduce your zone of conflict

When you find yourself in difficult conversation, are you quick to the defensive?  Or, maybe you lash out, unintentionally, with a few harsh words to the other person?   Sometimes we need a little help, to get ourselves under control.    There must be an ‘app’ that can help, right? A recent post on IdeaConnection, […]

Going with the flow: Nurture your mediator chi with social media

I’m doing a webinar next week (October 22) for Mediate BC.    It’s all about enlisting social media as a path to finding balance and success in our digital age.  It’s oriented to mediators, yet I think it’ll have applicability for facilitators, of all sorts. During the webinar, I’ll take you on a journey; from […]

Shopping for Dispute Resolution Services in the Year 2025

We’re amok in information.  We know it.  We feel it.   “90% of data in the world today has been created in the last two years.” (source: IBM)  Yet, with intention and considerable effort, you can curate and make sense of information, connect conversations in the data “stream”, and get a feel for what lies ahead. […]

Geek Girls: The Next Dispute Resolution Superheroes?

Fifty years ago there was only a few different communication channels.  If you wanted to have a conversation with someone, you had two basic options; meet in-person or call them on the telephone.  Today, thanks (or no thanks, as the case may be) to technology, your options have increased, a lot… add to the above: email, text, internet […]