“Yes, doctor.” It’s easy to agree with your doctor. After all, she knows what’s good for your health. Right? You do, too. Right? Discussing one’s personal health, in a collaborative way, can be a very difficult conversation. Call to action Last month I participated in the Patients as Partners Provincial Dialogue conference in Vancouver. I was there offering […]
3 Ways a Leader Can Increase Cooperation Between Departments
May 4, 2015 by · Leave a Comment
When it comes to fostering innovation, a survey of 3,600 executives globally put “increase cooperation between departments” at the top of their list. That was one of the research findings, by info tech mega corp, EMC, on the Information Generation. The following chart, summarizes the respondents take on “How to Increase Innovation”, and was part of the […]
Inviting Participation In Your Virtual Meetings
April 27, 2015 by · Leave a Comment
As a facilitator of virtual meetings, are you the hub of all communications or do you empower participants to interact among themselves? Virtual participation, interactivity, isn’t just a ‘nice to have’. As with in-person meetings, two-way conversations, facilitator-participants, and participants-participants, are a key determinant of group success. Knowing how to keep meetings participatory in the […]
A Basic 3-Step Model to Help You Resolve a Business Dispute
April 21, 2015 by · Leave a Comment
“This is taking up way more time than its worth”. Those are words I often hear from people weighed down by a business dispute. As a mediator of business disputes (and other non-criminal civil disputes), here is a basic 3-step framework model that I commonly use to help people move from dispute to resolution. You […]
