So much of our daily conflicts have communication breakdown as their root cause. By improving our communication skills, our abilities to “make common”, we give ourselves a huge leg up, when it comes to working with others and effectively managing conflict. Jennie’s story Jennie is a home care service provider. Her job is to provide […]
Communication Breakdown – A day-in-the-life story of a home care service provider
3 Strategies To Break Down Silos in Home Care Service Delivery
It’s been over a dozen years since my Dad passed away. He died in his home. He wanted no part of any type of care facility. During the last years of his life, he required a variety of home care services. Towards the end, those services were around-the-clock. My Dad lived in Ontario. I lived in British […]
Use Brain Science to Create Extraordinary Workplaces for Older Workers
I remember an upbeat, if not simplistic, marketing message from yesteryear (and still out there), that life was sequential. First we work, then we enjoy the fruits of our labour; “Freedom at 55”. Today, our approach to work and aging is changing. Look at this graphic, via thought leader, Age Wave: Older workers are remaining […]
Family Caregivers Network and Facilitating a Support Group
Life was going along swimmingly. Your kids were growing, fast and healthy. Your partner was action, incorporated. Your parents seemed unusually fit, for folks their age. Then, it happened. Out of the blue, that important person in your life had an accident, a stroke, a calamity… A need had arisen. Or, maybe it didn’t happen […]