In our global village world, we are more likely to buy into ideas and approaches developed somewhere else, in a different place. This is certainly true in the conflict management arena; whether its interest-based negotiation, more prisons, or Online Dispute Resolution (ODR). No matter if good or bad, these other ways can distract us from […]
e-Training Conflict Management skills: How to keep it interactive and experiential?
April 10, 2013 by · Leave a Comment
I got much of my classroom-based conflict management training through the Justice Institute of BC (JIBC), over a decade ago. I really enjoyed it. It was immediate, face-to-face, conversational, with lots of role-playing and discussion. Interactive and experiential. Since then, I, and many others, have wrestled with how to generate a similarly satisfying experience, online. […]
The Hybrid Mediator: Choreographing conversations across communications channels
April 8, 2013 by · 2 Comments
Facilitating difficult conversations is hard. And, what’s making it even harder is that it can be difficult to know which communications channel is most appropriate, for the situation-at-hand. The options seem endless; chat, text, email, phone, video, face-to-face… Using the wrong channel, at the wrong time, in the wrong way… is, well, not a good […]
11 Ways to Commit to Restorative Justice Practices
November 30, 2012 by · Leave a Comment
When relationships don’t matter, we are more inclined to do bad things. There has been a lot of media in my neck of the woods this fall, around broken relationships, and doing bad things. I think there is no time like this time, to focus more on our relationships to each other, as a measure […]
Go With Your Heart: Create Justice Solutions the Open-Source Way
October 26, 2012 by · Leave a Comment
We love our media. Take away our media? No way. Alas, more media leads to both more ideas, and more arguing and conflict. And, all that arguing can get pretty chaotic. So if you’re in a position of influence for creating justice solutions, how do you address all that complexity and chaos? Go with your […]
