Why virtual conversation facilitators need to get comfortable using social technologies

Do you facilitate conversations?  And, do you work virtually, or want to, yet need some convincing as to why virtual facilitation skills matter?   Here is my logic case for why and how you should invest some personal learning equity in social technologies.   Communication is about sending and receiving messages. Living beings communicate their message […]

Independence or Interdependence: What’s your default when calamity hits?

Disasters happen.  The people of the Philippines know this acutely, right now.   Typhoon Haiyan was a mega-storm.   It had no precedent.  How do people survive in a situation like that?  What will they rely on for survival, in the storm’s aftermath? Reliance on family Well, it didn’t surprise me to read in this weekend’s Globe […]

Infusing a Culture of Mediation into your organization

Organizations with long-standing success often have difficulty in shifting their members culture, when the need arrives.  Bridging the old and new ways requires skilled facilitation and ‘bridging’ skills.   Mediators are specialists in facilitating conversations and building bridges between people. The need for mediation The attributes associated with mediators are often the attributes in short supply […]

Twitter Chats Oct 22 & 24: International Facilitation Week 2013

As part of International Facilitation Week, on October 22, and again on October 24, UK facilitator @MartinGilbraith and I are hosting a Twitter (aka Tweet) chat. Each chat will run for one hour, from 9:00-10:00am PST / 12:00-1:00pm EST / 5:00-6:00pm UK time (GMT +1:00).   Each chat will include 6-8 questions, spaced throughout the hour, for […]

Timeboxing, Collaboration and Personal Time Management

It was (Canada) Thanksgiving Day yesterday.  Food, family, relaxation…  Well mostly, relaxation.  I was still feeling time pressured to get some “work” done.  Timeboxed! Time is our cue to act.   We all know that feeling: the baby is due in one month, the project deadline is tomorrow, Dad just entered palliative care… Better focus your […]

Going with the flow: Nurture your mediator chi with social media

I’m doing a webinar next week (October 22) for Mediate BC.    It’s all about enlisting social media as a path to finding balance and success in our digital age.  It’s oriented to mediators, yet I think it’ll have applicability for facilitators, of all sorts. During the webinar, I’ll take you on a journey; from […]

Webmind: Data mining 24,000 TEDx talks

Ecologist Eric Berlow, founder of Vibrant Data Labs (“Data for Social Good”), and physicist Sean Gourley collaborated to map the spread of ideas using TEDx talks and YouTube data. They mined the data associated with 24,000 TEDx talks, from 147 countries, in 50 different languages, and share their findings in their own 7 minute TED talk.  (hat […]

Cultural diversity in virtual conversations?

Last month, I did a cross-cultural conflict management workshop for the Inter-Cultural Association of Greater Victoria.  The participants were all immigrants.  Their time in Canada ranged from weeks to years.  The content focus was the workplace and employment. Culture and conversation patterns One of the concepts I touched on dealt on was cultural differences in […]

The challenge of delivering client services when the conversation is everywhere

I currently own, and regularly use, a Samsung smartphone, Apple iPad, and Asus laptop computer.   I use more social media channels than are good for me.  I’ll start a conversation on one channel, finish it on another, and do this from any device.   Apparently, I’m far from the only one who works this […]