LADDERS: A Model for Scaling Constructive Behaviours in Your Organization

“It’s important that we reach out to them, and see it from their perspective.” “We need to be able to speak up, express our emotions, and say what’s on our mind.” “Let’s reflect on that option. I’m sure that with a bit of creative re-jigging, we can find a better solution.” Those are all constructive  […]

Apply the Science of Friendship to your next Community Collaboration

Work, and life, is more rewarding when it happens with friends. Reflecting back on my four decades (and counting) in the workforce, many of my most treasured work memories are time spent with co-workers who were also friends. We didn’t start out as friends. It happened organically, over time. Whether over coffee breaks, lunch hour […]

3 Mutual-benefit strategies to reduce conflict and improve the land-use application process

Land-use applications are a rich source of conflict, almost everywhere. That’s certainly my experience, here in Victoria. Too often, the interests of developers, public administrators and community members are in conflict, especially when a rezoning, or amendment to the Official Community Plan, is required. It’s not uncommon for changes proposed by a developer to be […]

Behaviours bring values to life

This week, I’ve been reflecting more on the relationship between “values” and “behaviours”, especially organizational values and behaviours, in preparation for some fall workshops I’m delivering. Behaviours bring values to life Values represent our intentions. That’s different from our behaviours, actions, which are how we reveal ourselves to others. Behaviours bring values to life. Valued […]

Our relationship with orcas (killer whales) is transforming us

When I moved to Victoria in the early 1990’s, one of the first things I did was go to Sealand of the Pacific, to watch the orcas, “killer whales”, perform. Sealand, in my neighbouring municipality, Oak Bay, was barely a kilometer from my home. Today – Sealand is no more – though a landmark orca […]