Its summer, here. Flowers and gardens are blooming. Bees are buzzing in the neighbourhood, and more, if you have backyard beehives. A Yes! magazine article this week, Four Ways to Build a Bee-Friendly Neighborhood, gave some great tips for alleviating neighbour concerns, associated with urban beekeeping. I also thought the tips offer a larger model […]
Urban beekeeping offers us a lesson in change and conflict management
July 7, 2014 by · Leave a Comment
The Hybrid Mediator: Choreographing conversations across communications channels
April 8, 2013 by · 2 Comments
Facilitating difficult conversations is hard. And, what’s making it even harder is that it can be difficult to know which communications channel is most appropriate, for the situation-at-hand. The options seem endless; chat, text, email, phone, video, face-to-face… Using the wrong channel, at the wrong time, in the wrong way… is, well, not a good […]
Co-facilitation is a value creation opportunity
July 16, 2012 by · 2 Comments
Sometimes you just have to give up something to get something. Case in point: collaboration. We give up a bit of personal autonomy for an outcome that’s greater than what we might have achieved on our own. Bottom line is that we and the customer/client both get more value. I’ve been formally working as a […]
