Effective communications: High-context in a low-context virtual world

Keeping communications high-context in the virtual world can be a frustrating exercise.  Virtual interactions tend to favour low-context, direct and impersonal, forms of communication.  If you’re from a high-context culture, beware. Here’s a two-minute screencast I created to look at the high/low context conundrum, and what you can do about it: (Update: This screencast is […]

A Lesson from a Golf Champion: Separate Process and Outcome

Rory Mcllroy won last week’s British Open golf tourney.  The British Open (aka “The Open”) is considered one of the 4 majors; i.e., global golf’s most influential competitions.   Mcllory’s assessment of his triumph was revealing, and included some insights, on letting go, and detaching oneself from the outcome.  Zen-like. Only 25, Mcllroy is golf’s current […]

10 Business Reasons to Meet and Collaborate Virtually Instead of In-Person

It used to be that meeting virtually was frowned on, when meeting in-person was an option. These days, the preferred choice is often flipped.   Let’s meet and collaborate virtually, first.  Virtual collaboration is increasingly the way to make a difference. As a virtual meeting facilitator, here’s ten scenarios I’ve found well served with a […]

Participant Reflections on a Game Jam for Collaborative Professionals

I spent last weekend immersed in board games, at the CoRe Jolts Game Jam for Collaborative Professionals.  The event was conceived, organized and hosted by mediator colleague, Sharon Sutherland (@ssuth). I’m not much of a “gamer”.  Yet, I appreciate the power of a well-designed game, be it board or online.   So when I heard […]

High-context communications in a low-context virtual world

Singapore mediator Ian Macduff wrote a helpful article, last week, about the differences between low- and high-context cultures, and its’ impact in online mediation. His piece highlighted the challenges of understanding the meaning behind the message, when the message can mean so much more, or less, depending on the culture of the person sending/receiving the […]