I felt crappy even before the face-to-face mediation began, this week. Fighting some seasonal bug, I was hoping the mediation would be a short one, no matter the outcome, and I would soon be on my way home, to a hot apple cider and a bed. It was not a short one. Yet, what […]
The Cloud and Mobile are the Mediator's future office
December 6, 2011 by · 2 Comments
I mediated a trans-national business dispute last week. The mediation took place over several days, and was conducted online, over the Internet. There was zero physical paper exchanged. I worked from my laptop, from my home office. Essentially, all the software I used was based in the Cloud, and either free or low-cost. I’m grateful. […]
Silence: Pattern Interruptus
November 22, 2011 by · 6 Comments
When conflict is all around, resolution seems distant, and the voices ring loud, sometimes the best way forward is to say nothing silence. As a mediator, I’ve found silence can be an effective pattern interrupt technique, a way to break impasse, especially if the parties in a dispute aren’t listening well, are locked onto negativity, […]
10 Diverse ways to build your capacity to appreciate the Other
November 16, 2011 by · Leave a Comment
My first blogging inclination this week was to write a glorious followup to a post I wrote a year ago, on strategies to reduce the income inequality gap. Getting into it, I quickly discovered I may have overstretched myself. Rather than snap, I humbly offer this alternative… It is through our shared disconnection, that […]
