A mediation is like a good holiday. Here’s why… —————————————————————- A weekend vacation trip does not give enough time to find the holiday ”sweet spot”. Bruce Kirkby wrote a great article in last weekend’s Globe & Mail about the holiday ”sweet spot”. As a veteran outdoors trip guide, he knows all about the magic and […]
10 Holiday Gift Book Ideas for the "Mediator" in Your Life
I enjoy reading books. They are a safe way to explore the ideas and works of others. And, a really good book is inspiring. It seems to connect on a personal and emotional level; a connection that can motivate one to further thought and action. Here are ten of the books I read in 2011, […]
I "don't know" and I'm going to run with that
I felt crappy even before the face-to-face mediation began, this week. Fighting some seasonal bug, I was hoping the mediation would be a short one, no matter the outcome, and I would soon be on my way home, to a hot apple cider and a bed. It was not a short one. Yet, what […]
The Cloud and Mobile are the Mediator's future office
I mediated a trans-national business dispute last week. The mediation took place over several days, and was conducted online, over the Internet. There was zero physical paper exchanged. I worked from my laptop, from my home office. Essentially, all the software I used was based in the Cloud, and either free or low-cost. I’m grateful. […]
Silence: Pattern Interruptus
When conflict is all around, resolution seems distant, and the voices ring loud, sometimes the best way forward is to say nothing silence. As a mediator, I’ve found silence can be an effective pattern interrupt technique, a way to break impasse, especially if the parties in a dispute aren’t listening well, are locked onto negativity, […]