I’ve been part of a local Toastmasters club for the last two years. This was my first foray into the Toastmaster’s world. We meet once a week; early morning (6:55-8:15 a.m), at a local community centre. Toastmasters and my experience with Toastmasters Toastmasters focus is to provide a supportive environment to improve public speaking. Toastmasters originated in […]
Communication Breakdown – A day-in-the-life story of a home care service provider
June 29, 2016 by · Leave a Comment
So much of our daily conflicts have communication breakdown as their root cause. By improving our communication skills, our abilities to “make common”, we give ourselves a huge leg up, when it comes to working with others and effectively managing conflict. Jennie’s story Jennie is a home care service provider. Her job is to provide […]
Superheros in Cross-Cultural Conflict Management
February 15, 2016 by · Leave a Comment
An icebreaker activity I often use in training workshops is ‘Superhero’. I learned this activity via Thiagi. Here’s how it goes… I divide participants into small subgroups of 3-4. I ask them to identify a superpower that would help them be more successful in the training topic. I give them a few minutes to share […]
Family Caregivers: Where Would The Health Care System Be Without Them?
November 23, 2015 by · 1 Comment
When it comes to the health care system, its easy to fall through the cracks. Though often unintentional, the system seems to favour poor communication. To communicate is to make “common”; to be on the same page. Rarely, are all the people that contribute to your well being on the same page. A sad outcome from […]
