Congratulations. You resolved your differences. You settled your dispute and reached agreement on how to move forward. What happens though when something goes wrong down the road? What will pull you through, sustain you, the strength of your relationship or the terms of agreement? Navigate from the Future Agreements keep us focused on our goals. […]
U Connect: The Art of Making Connections to Resolve Disputes
I published my 2nd e-book this week, on Amazon. It’s titled: U Connect: The Art of Making Connections to Resolve Disputes. It’s a consolidation of some my observations, along with insights I’ve culled from others, around “making connections”. Here’s the Table of Contents and here’s the Introduction section: Disputes happen. How do we respond? One […]
The Cloud and Mobile are the Mediator's future office
I mediated a trans-national business dispute last week. The mediation took place over several days, and was conducted online, over the Internet. There was zero physical paper exchanged. I worked from my laptop, from my home office. Essentially, all the software I used was based in the Cloud, and either free or low-cost. I’m grateful. […]
Creative Thinkering: Video Book Review
Are you a problem-solver? Do you find yourself struggling to come up with creative ideas? Then I recommend you check out Michael Michalko‘s books. I did. Here’s my video report on his latest book, Creative Thinkering: Putting Your Imagination to Work. (video not displaying? click here). And, here’s a short summary of some of the […]
Ken Kelly: Connecting Communities in Downtown Victoria
Like any city centre, downtown Victoria is a place where people from different communities intersect; residential, visitor, business, service, cultural. Each community is diverse. Residents may be living in high-end condos or in short-term residence at Our Place. Visitors include tourists, local shoppers, and the transient homeless. Businesses range from big bank office to small, […]