Family Caregivers: Where Would The Health Care System Be Without Them?

When it comes to the health care system, its easy to fall through the cracks. Though often unintentional, the system seems to favour poor communication. To communicate is to make “common”; to be on the same page. Rarely, are all the people that contribute to your well being on the same page. A sad outcome from […]

Use Brain Science to Create Extraordinary Workplaces for Older Workers

I remember an upbeat, if not simplistic, marketing message from yesteryear (and still out there), that life was sequential. First we work, then we enjoy the fruits of our labour; “Freedom at 55”. Today, our approach to work and aging is changing. Look at this graphic, via thought leader, Age Wave: Older workers are remaining […]

Listener as Storyteller

It’s Conflict Resolution Week, here in BC.  The theme is #LetsTalkItOut.  Before we talk, though, better to listen.  Right? And with being a really good listener, one understands the others’ story. We become a storyteller, too. Why listen? A large chunk of what we communicate between us is unsaid. This fact tends to get magnified […]

Camp: The Professional Development Format of The Future

When I was kid, many summers would find me at camp.   Invariably camp was fun, challenging (new things, new people, different rules…), and always a learning experience.   What if today’s “professional development” experience was like camp? MuseumCamp 2014 Nina Simon is Executive Director of the Santa Cruz (California) Museum of Art & History.   […]

Communicating With Your Audience in Their Culture

To communicate effectively we need to already have some areas of commonness between us.  Culture is one of those areas.   When facilitating virtual teams or in local cross-cultural contexts, I sometimes underestimate the differences between cultures.  It’s easy to auto-pilot into my culture’s way of doing things.  And, that’s not always a good thing. […]