Your Mission: Create a Global Online Dispute Resolution (ODR) System

How do you create a global dispute resolution system? Its happening now.  Momentum is building to define a global Online Dispute Resolution (ODR) system to handle cross-border, low value disputes.  An ODR and Consumers 2010 Forum will be held in Vancouver on November 2 and 3, 2010 to keep the ball rolling. ODR and Consumers […]

Wonder Cafe: Online conversations are changing The United Church of Canada

It’s challenging being a mainstream Christian church these days, in Canada.  Declining membership, aging congregations, questions about relevancy, not to mention dealing with the Indian residential school legacy, witness Canada’s Truth and Reconciliation Commission. Yet, paradoxically, there is opportunity.  Opportunity to reach out, engage, dialogue, explore new possibilities.  This is the approach The United Church […]

4 Factors that are reshaping the world of conflict resolution

From my feeds (RSS, Twitter), I’ve recently come across some interesting goings on in the world of conflict/dispute resolution.  And as much of it jives with my own experience and take on resolving conflicts, I thought I’d summarize, with a few examples, what I see as key factors impacting the practice of conflict resolution, going […]

Parameters to consider if your organization wants to resolve its' disputes online

The more we interact online, the more disputes will happen in that medium.   ODR (Online Dispute Resolution) is an extension of ADR (aka Alternative /Appropriate Dispute Resolution).   ODR is becoming the defacto way to resolve cyberspace disputes.   It only makes sense! There is some interesting things going on in the field of ODR.   In late […]

Making it easy to build consensus and move forward together

How can I make it easier for people and organizations to build consensus and move forward together?  That’s the question I try keep in front of me, as I go about the day-to-day of my business.  And, here’s a simple mental model I created to help guide me in how I answer that question: This […]