When your team member screws up, and admits it, that’s a good sign. The ability to eat humble pie is a virtue. “Humility is the single greatest and most indispensable attribute of being a team player”, says Patrick Lencioni, in The Ideal Team Player. Teamwork and humility Over the decades, I’ve been a part of […]
Aligning values and behaviours makes for a healthier workplace culture
I’ve yet to encounter an organization whose stated value is ‘workplace harassment’. Yet, the sexual assault, abuse and harassment stories shared under the #MeToo hashtag on social media this week would almost suggest that’s the case. In a healthy workplace, values and behaviours closely align. Align behaviours and values: Walk the talk Values are words. Behaviours […]
Conflict: Thank you [A poem]
[October 9, 2017 is Thanksgiving Day in Canada. My poem gives thanks to conflict’s role in my learning journey.] Hello Conflict, my trusted friend I can count on you, to put in an appearance, every day A gift, of sorts Thank you. When I work with you, respect you My differences with others turn small […]
Smart Urban Design Focuses on Safety and Relationships for Healthier Interactions
Whenever I rush into a difficult conversation without first creating a safe space to have that conversation, I invariably regret my impulsivity. Difficult conversations, especially relationship-oriented ones, demand paying attention to the ‘how’ conversation is to take place as much as ‘what’ the conversation is about. No matter the place, safety precedes authentic conversation. Relationships […]
How to minimize the extent unconscious bias impacts your decision-making process
“That’s not what I meant to say.” Yet, I did. Was I tripped up by my unconscious biases? The list of cognitive biases, a subset of our unconscious biases, is long (150+). Biases influence how we behave in the world. Unconscious bias is a performance killer “Unconscious bias is a powerful yet quiet performance killer. It literally […]