How do you create a global dispute resolution system? Its happening now. Momentum is building to define a global Online Dispute Resolution (ODR) system to handle cross-border, low value disputes. An ODR and Consumers 2010 Forum will be held in Vancouver on November 2 and 3, 2010 to keep the ball rolling. ODR and Consumers […]
Your Mission: Create a Global Online Dispute Resolution (ODR) System
4 Factors that are reshaping the world of conflict resolution
From my feeds (RSS, Twitter), I’ve recently come across some interesting goings on in the world of conflict/dispute resolution. And as much of it jives with my own experience and take on resolving conflicts, I thought I’d summarize, with a few examples, what I see as key factors impacting the practice of conflict resolution, going […]
A framework for values-based Appropriate Dispute Resolution (ADR)
What would a values-based Appropriate Dispute Resolution (ADR) framework look like, in an organization? Recently I listened in on a conversation between 3 well-known mediators/bloggers, Amanda Bucklow, Tammy Lenski,and Diane Levin on the topic of values-based fees in the mediation and ADR world. I’ve also being part of some recent conversations in my local Values-Based […]
Parameters to consider if your organization wants to resolve its' disputes online
The more we interact online, the more disputes will happen in that medium. ODR (Online Dispute Resolution) is an extension of ADR (aka Alternative /Appropriate Dispute Resolution). ODR is becoming the defacto way to resolve cyberspace disputes. It only makes sense! There is some interesting things going on in the field of ODR. In late […]
Resolving conflict online vs. offline: similarities and differences
When we collaborate to address and resolve complex issues, those issues can take on a different dynamic when the conversation is online. The capacity to successfully address conflict and build consensus, in both the online and off-line worlds, has value for any organization. I’m currently working with a group of mediators; exploring ways to resolve […]