The last two weeks of January I was working in Bolivia, as a Volunteer Advisor (VA) with the Canadian Executive Service Organization (CESO). I was there assisting the Municipality of La Paz with some conflict management and communication challenges they are facing. The work My work with the Municipality was right up my alley. I enjoy […]
Restorative Justice Pilot aims to change bad driving behaviours
The other day I was listening to a radio talk show about drivers who are texting while driving. One trucker called in to say that from his perch in his rig, which sits well above most vehicles, at times it appears that everyone has a mobile device open, either on their lap or seat, and […]
Your Conflict Advantage: A workplace success story
Back in October, I was a speaker at a Disrupt HR event in Victoria, to a room full of HR (Human Resource) professionals. The event was capably orchestrated by a well-known local HR firm, Engaged HR, in partnership with Calliope Learning. “Disrupt HR is an information exchange designed to energize, inform and empower people in […]
How to build and scale conflict competency in your small business
There are approximately 400,000 small businesses in British Columbia. Every single one of them will face conflict, of one type or another. Yes, conflict will come. Conflict will most definitely come. If you are a small business owner, why not build your business’ conflict competency now, in preparation for the conflicts that will definitely come […]
Men: Three conflict management strategies to break down stereotypes and improve workplace relationships
Men don’t listen, aren’t in touch with their feelings, want to win (at any cost), abuse their power, are arrogant, are afraid to show weakness, think of nothing but sex, don’t see any gender problem, and so forth. I know and/or consciously intuit that I’ve been labeled with each of those stereotypes, at one time […]