Taking what you’re good at doing in-person and doing the same thing in the virtual world can be a challenge. Over the last few months I’ve facilitated many online meetings, both as a project facilitator and mediator. After each session, I usually journal what worked and/or what I have to work on, for being better […]
12 Working-with-technology practices that will make you a better virtual facilitator
Our relationship is not just about you and me
Sometimes we forget that we are part of something bigger. This can happen anytime. When we are in conflict, we tend to focus on the person we are in conflict with. There is something more, though, that speaks to our relationship. Our relationship Our relationship is not only about you and me. It’s also about […]
Be it resolved: We value our relationship over the agreement
Congratulations. You resolved your differences. You settled your dispute and reached agreement on how to move forward. What happens though when something goes wrong down the road? What will pull you through, sustain you, the strength of your relationship or the terms of agreement? Navigate from the Future Agreements keep us focused on our goals. […]
U Connect: The Art of Making Connections to Resolve Disputes
I published my 2nd e-book this week, on Amazon. It’s titled: U Connect: The Art of Making Connections to Resolve Disputes. It’s a consolidation of some my observations, along with insights I’ve culled from others, around “making connections”. Here’s the Table of Contents and here’s the Introduction section: Disputes happen. How do we respond? One […]
A mediation is like a good holiday. Here’s why… —————————————————————- A weekend vacation trip does not give enough time to find the holiday ”sweet spot”. Bruce Kirkby wrote a great article in last weekend’s Globe & Mail about the holiday ”sweet spot”. As a veteran outdoors trip guide, he knows all about the magic and […]