The recent newswire story proclaimed “Sorry no longer the hardest word in Ontario”. Ontario passed legislation this month that will allow people to say sorry without fear of having it turned against them in court. Under the new rules, apologies can’t be used as an admission of fault or liability and won’t affect someone’s insurance […]
Archives for March 2009
Question Bank: A place to invest your organization's important questions
March 16, 2009 by · Leave a Comment
It’s been said there is more learning in the question itself than the answer. If your organization emphasizes learning; then good questions represent an investment in learning. To better manage that investment, why not maintain a question bank. Last week I participated in a meeting with some mediator colleagues involved in the The Court Mediation […]
The circle as a process
March 9, 2009 by · 2 Comments
I’m always impressed by the process and outcomes when we gather in a circle. As collaborators, leveraging the power of the circle seems something we can do more of. Our ancestors gathered around a fire in a circle. Families gather around the kitchen table in a circle. As a society we seem slow in learning […]
The underlying interests that motivate your business users
March 3, 2009 by · Leave a Comment
If I could help you get good at what you really want to do, how would that you make you feel? Maybe you would want to see more of me? How can you help the people you depend on, your clients, partners, collaborators; get really good at what they want to do, and become passionate […]
