Virtual Dilemmas in Communications and Collaboration

Yesterday, I did a webinar for the BC Human Resource Management Association on the topic of Virtual Collaboration. The webinar attempted to address some of the typical challenges, dilemmas we face, as we try navigate and work together, in the virtual medium; be it using email, text, audio, video… Here’s some of those virtual dilemmas: […]

For a better virtual collaboration, apply a “progression of communication”

Your inbox is full.  You’ve received 40 text messages so far today, and it’s only noon.   There’s 10 messages on your phone, just waiting for you to do something with them.  Now what? Choosing the right communication channels  When I’m collaborating virtually on work, it makes sense to have some sort of strategy on […]

Collaboration from a CIO’s perspective

Over the last few months, CIO Magazine has been posting snippets of a video interview of Sheila Jordan, SVP, Collaboration and Communication IT, Cisco Systems and Jim Love, CIO, IT World Canada.  (Note: CIO stands for Chief Information Officer) The last snippets of that interview were aired this week.   Having spent a previous career as […]

12 Things you should know as a Facilitator of effective “communications”

As a mediator and facilitator of various types of conversations, in-person and virtual, I’m always learning when it comes to being a better “communicator”.    In 2013, I added to my list of  insights on that front. For instance, did you know… Inter-personal communications is essentially the process of sending  and receiving messages. The word […]

Twitter Chats Oct 22 & 24: International Facilitation Week 2013

As part of International Facilitation Week, on October 22, and again on October 24, UK facilitator @MartinGilbraith and I are hosting a Twitter (aka Tweet) chat. Each chat will run for one hour, from 9:00-10:00am PST / 12:00-1:00pm EST / 5:00-6:00pm UK time (GMT +1:00).   Each chat will include 6-8 questions, spaced throughout the hour, for […]