Structure influences behaviour. How we design and build our offices will influence the way we work together. I just finished community expert Peter Block’s book Community: The Structure of Belonging. Combining some of the ideas presented in his book, along with a few other sources (also noted in this post), I thought it would […]
An apology can make it safe to collaborate
March 28, 2009 by · 2 Comments
The recent newswire story proclaimed “Sorry no longer the hardest word in Ontario”. Ontario passed legislation this month that will allow people to say sorry without fear of having it turned against them in court. Under the new rules, apologies can’t be used as an admission of fault or liability and won’t affect someone’s insurance […]
The underlying interests that motivate your business users
March 3, 2009 by · Leave a Comment
If I could help you get good at what you really want to do, how would that you make you feel? Maybe you would want to see more of me? How can you help the people you depend on, your clients, partners, collaborators; get really good at what they want to do, and become passionate […]
Bids for Connection: Learing from a relationship expert
February 23, 2009 by · Leave a Comment
What can we learn from relationship experts and apply to our collaborative efforts? Creating a successful collaborative requires us to be competent at building relationships and trust. Some of the underlying principles about human relationships, and building trust, are best understood by experts in the field of human relations. One of those experts is John […]
