One of my earliest professional gigs was as a land surveyor. One technique surveyors use is triangulation, finding a position or location based on two other, known fixed points. Triangulation, i.e., cross-checking, is also a technique used by resolutionaries, such as mediators. We use multiple sources of information, signals, to locate that sweet spot of […]
Make it safe to fail
October 9, 2010 by · Leave a Comment
A collaborative leader makes it safe to fail and learn, and innovate. And that’s also what most facilitator and dispute resolution professionals try do too. As a mediator, I know there is no way people are going to open up, share information, and genuinely explore and resolve the issues unless they feel safe, free from […]
Self-organized teams of 4: The new model for learning?
September 26, 2010 by · Leave a Comment
I was floored by this recent TED talk by Sugata Mitra: Child-driven Education, all about the potential and power of self-organized learning. Its message has huge implications for learning, no matter the age. I got wind of this talk via Johnnie moore. Here’s the video Experimenting with education In 1999, Mitra and his colleagues […]
Your Mission: Create a Global Online Dispute Resolution (ODR) System
September 18, 2010 by · 3 Comments
How do you create a global dispute resolution system? Its happening now. Momentum is building to define a global Online Dispute Resolution (ODR) system to handle cross-border, low value disputes. An ODR and Consumers 2010 Forum will be held in Vancouver on November 2 and 3, 2010 to keep the ball rolling. ODR and Consumers […]
The Long Tail for Conflict Prevention
September 6, 2010 by · Leave a Comment
The long tail applies to more than just business. It applies to our most basic needs, such as health and safety. The sooner we invest in positive prevention-oriented programs, the better off as a society we’ll be. The long tail… The long tail refers to the statistical property that a larger share of population rests […]
