I’m always on the lookout for ideas and frames that give context to my work. Recently I came across Getting to Resolution: Turning conflict into collaboration by Stewart Levine. It does just that. It touches my buttons; collaboration, conflict, resolution, mediation, community, systems thinking, to name a few. In this short video (can’t see it? […]
Getting to Resolution: Turning Conflict into Collaboration – Video book review
Triangulate conflict to find the sweet spot of resolution
One of my earliest professional gigs was as a land surveyor. One technique surveyors use is triangulation, finding a position or location based on two other, known fixed points. Triangulation, i.e., cross-checking, is also a technique used by resolutionaries, such as mediators. We use multiple sources of information, signals, to locate that sweet spot of […]
Make it safe to fail
A collaborative leader makes it safe to fail and learn, and innovate. And that’s also what most facilitator and dispute resolution professionals try do too. As a mediator, I know there is no way people are going to open up, share information, and genuinely explore and resolve the issues unless they feel safe, free from […]
Self-organized teams of 4: The new model for learning?
I was floored by this recent TED talk by Sugata Mitra: Child-driven Education, all about the potential and power of self-organized learning. Its message has huge implications for learning, no matter the age. I got wind of this talk via Johnnie moore. Here’s the video Experimenting with education In 1999, Mitra and his colleagues […]
Your Mission: Create a Global Online Dispute Resolution (ODR) System
How do you create a global dispute resolution system? Its happening now. Momentum is building to define a global Online Dispute Resolution (ODR) system to handle cross-border, low value disputes. An ODR and Consumers 2010 Forum will be held in Vancouver on November 2 and 3, 2010 to keep the ball rolling. ODR and Consumers […]